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Closed for Training

The practice has no training days planned at the moment due to ongoing coronavirus lockdown.

Prescriptions

For prescriptions please request by telephoning the practice or online.

Please note that until further notice the practice will be triaging all calls. No face to face GP appointments will be made by the receptionist, you will be given a telephone call back from the GP who will determine whether there is a need to be seen in surgery.

We are encouraging all patients to nominate a pharmacy whereby we can send your prescriptions electronically and you would be able to pick up directly from that pharmacy.

Dental Care

If you need urgent dental treatment please follow link below to see how you can access dental care during the coronavirus lockdown.

Access to NHS Dentist during coronavirus lockdown

Over the counter medication advice

Following guidance from NHS England and the local Clinical Commissioning Group (CCG) your GP may not prescribe medications which are routinely available from the pharmacy or supermarket. Please see patient information leaflet by following the link below.

https://www.england.nhs.uk/wp-content/uploads/2018/08/1a-over-the-counter-leaflet-v1.pdf 

General Data Protection Regulations (GDPR)

Please follow the link on the "further information" page to see the latest guidelines around data protection and what it means to you.

If you no longer wish to receive sms or text messages to your mobile about appointments, your healthcare or practice news please contact the practice to advise you wish to OPT OUT of receiving such communications.

Online service

The practice currently offers patients the facility to book appointments, order prescriptions and view some of your medical record online. If you would like to take up this service please speak to a receptionist.

The transfer of relevant information to patients Summary Care Record (SCR)

The transfer of patient’s records electronically between practices when patients register or deregister (when moving to or from other participating practices)

Transfer a patient’s record electronically between practices when patients register or deregister (GP2GP)

SMS - Text Messaging - CONSENT

The practice will soon be sending text messages to all patients with mobile phone numbers on their record. This will enable information to be shared and appointments reminders to be sent. We can also use messages for health promotion information.

If you do not wish to receive messages from the practice please advise of your dissent on 01522 305727. We will then ensure that you do not receive any messages from the practice.

Parental consent

Following recent guidance we would like to advise parents that we will need written permission for anyone, other than the person with legal responsibility for the child, to bring that child for treatment to the surgery. This applies to grandparents, child minders etc. Forms are available in reception or on the website parental consent form – please let us know if you are happy for others to act in loco parentis on these occasions by completing a signed agreement which will be kept with your child’s records.

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