Freedom of Information



This Publication Scheme provides a guide to the services and practitioners

who practice together within the Woodland Medical Practice as required by

the Freedom of Information Act 2000.


It based on the model publication scheme for general practices produced by the

NHS Freedom of Information (FOI) project board and the British Medical  





This Publication Scheme is a complete guide to the information routinely made

available to the public by :


Dr Rachel Sowerby

Dr Keith Bailey

Dr Galina Atkin

Dr Fiona Grayston


It is a description of the information about The Woodland Medical Practice and the

General Practitioners who work there which is available to the public. It will be

reviewed at regular intervals and we will monitor its effectiveness.


Your rights to information 


The Freedom of Information Act 2000 recognises that members of the public

have the right to know how public services are organised and run, how much

they cost and how the decisions are made.


From January 1st 2005 the FOI Act will oblige the General Practice to respond

to requests about information that it holds, and is recorded in any format and it

will create a right of access to that information.These rights are subject to some

exemptions which have to be taken into consideration before deciding what

information it can release.


In addition to accessing the information identified in this Publication Scheme,

you are entitled to request information about the Woodland Medical Practice under

the NHS Openness Code 1995.


Under the Data Protection Act 1998, you are also entitled to access your

clinical records or any other personal information held about you and

you can contact the Practice Manager at Woodland Medical Practice to do this.


This practice aims to follow national and local best practice guideline, including

the NICE best practice guidelines and the National Service Frameworks.

Some information will be withheld including personal, confidential information

about individuals that is protected by the Data Protection Act 1998.


How much does it cost and how do we make the information available?


Some information is available free,but there may be a nominal charge to cover

costs if you require a hard copy of information.These charges will vary

according to how information is made available.


Charges are as follows:


a) Web site – Free of charge – (charges for Internet Service provider and personal

 printing costs would have to be met by the individual)  


The practice website address is  


and the CCG web address is


If you do not have Internet access, a single print-out from the website would be

available by post from the Practice Manager or by personal application at the

Practice.  The practice charges 30p per sheet + the cost of postage if required. 

To obtain a hard copy of any of the information – or for other details in this

scheme where it lists the Practice Manager as the contact – please apply to


Mrs Allison Ellis

Practice Manager

Woodland Medical Practice

Jasmin Road




Telephone 0844 815 1999


Requests for multiple printouts, or for archived copies of documents that are no

longer accessible or available on the web, will attract a charge for the retrieval,

photocopy, postage etc. We will let you know the cost and charges that will have

to be paid in advance.


We are not able to provide printouts of other organisation’s websites.


b)        Leaflets and brochures - Free of charge for most leaflets or booklets on,

              for example, services we offer to the public.  


c)         “Glossy” or bound paper copies, CD Rom, video or other copies will attract

                a charge.   


d)         e-mail information – free of charge unless specified otherwise.


These charges will be reviewed regularly.




I f you have any comments about the operation of this Publication Scheme, or how

we have dealt with your request for information from the Scheme, please write to

the Practice Manager.




All information at the Woodland Medical Practice is held, retained and destroyed in

accordance with NHS guidelines. 


Our commitment to publish information excludes any information which can be

legitimately withheld under the exemptions set out in the NHS Openness Code or

Freedom of Information Act 2000. 


Where individual Classes are subject to exemptions, the main reasons are the

protection of commercial interests and the protection of confidential personal

information under the Data Protection Act 1998. This applies to all Classes within

the Publication Scheme.


Class 1 information - Who we are and what we do


Woodland Medical Practice

Jasmin Road




Information regarding the practice is available on the website and also in

the practice brochure.Both these publications give information on the history,

location and practice list area.They are both free of charge. The practice leaflet

can be emailed free of charge and can also be provided in large print.


Key personnel : 


Information regarding the GPs and practice staff are again available on the

website and also in the practice brochure.Both these publications give

information on what GPs and staff work at the practice.  They list their

areas of responsibilities, whether they work full or part time and whether they are

male or female.  They are both free of charge. The Practice leaflet can be

emailed free of charge and is also available in large print.


Opening Hours


The Practice will publish any change to its opening hours on the front door to

the premises, as well as on the website and in the practice leaflet.  The practice

does not close for lunch and is currently open for core duties from 8am to

6:30pm Monday to Friday.  The practice currently takes part in the extended

hours scheme and will publish the times this service is provided in the practice

leaflet and on the website.


The Practice is closed all day Saturday and all day Sunday when the

practice is covered by the area Out of Hours Scheme.









Out of Hours cover

Out of hours cover is provided by the Lincolnshire West CCG between the hours

of 6.30pm – 8.00am on weekdays, and all day on Saturdays, Sundays and Bank



The telephone number for the Out of Hours Service is 111




Members of staff conduct consultations in English.

Please contact us in advance if translation services are required.


Class 2 information - What we spend and how we spend it


How are we funded by the NHS?  


Woodland Medical Practice receives funding from Lincolnshire West Commissioning

Group and from NHS England according to its contract with the National

Commissioning Board in exchange for services provided for patients. 


You can link to details on how General Practice is funded at present via the following

website –

and in the search facility type  GMS Statement of Financial Entitlements for

2005 onwards


What we spend and how


In the year to 31 March 2013 the total cost to the NHS for our practice was 

£ 1,003,334.00 .  Our expenses include professional expenses, medical expenses,

premises expenses, staff expenses, administrative expenses and depreciation.


For some of the services we provide – which are outside the scope of the NHS,

there is a charge and we keep these charges in line with those recommended by

the British Medical Association (BMA). These charges are available from



Class 3 information – what our priorities are and how we are doing


We meet on a regular basis to discuss issues regarding the following:


*     Staffing Issues

*     Contractual Issues

*     Information Management and Technology (IM&T)

*      Premises


You can request copies of our current priorities by applying to the Practice Manager.


Class 4 – How we make decisions


Throughout the year we hold regular meetings within the practice as follows:-



Partners, Practice Manager, Assistant Practice Manager, Lead Nurse



Primary Care Meeting - Partners, Practice Nurses, District Nurses, 

Health Vistors, Community Pschiatric Nurses, Physiotherapist, Midwife.


Patient Participation Group - members, Practice Manager and Partner


Bi Monthly

Paliative Care Meeting - Partners, District Nurses, Macmillan Nurse


As and when required

Nurses and the administration team.    




 All issues regarding the practice and any changes proposed are discussed at the

appropriate level of meeting and all meetings have minutes which are shared with

key personnel in the practice, including the line managers who then brief their staff

teams as necessary.  Copies of the minutes of all meetings are held centrally within

the practice for reference by any  member of the team.


  Class 5 Information – Our policies and procedures


  We have the following policies and procedures laid down for use in the practice:


Staff Confidentiality agreement

Handbook for General Practice Staff

Information Security Policy

Access to Health Records Policy

Data Protection Policy

Health and Safety Policy

Policy on Improved Access


This practice follows the NHS complaints procedure and follows a strict protocol

when dealing with all complaints.  A copy of the practice complaints procedure

is available from the Practice Manager.


In addition to our Practice Leaflet the practice offers a range of information

about a variety of issues and a considerable number of minor illnesses via the

practice website.


You can also find a list of Useful Contacts and links to other health-related websites

on our website.


Class 6 Information – Lists and Registers 


The most important list we maintain in our list of registered patients.   We

have approximately 7517 patients registered with the practice.  The list is



In accordance with the requirements of the New General Medical Services

Contract we also hold a register of gifts at the practice in which all Partners

and staff (and their spouses) are required to enter details of gifts which are

estimated to be over the value of £100 and which are received from patients,

relatives of patients, service providers or persons who wish to be service providers.


Details of entries in the register are kept for a period of six years from the date of



Class 7 Information – The services we offer


Woodland Medical Practice provides services under the General Medical Services

contract within the NHS.  The GPs in our practice are not employed by the

NHS but work under contract as Independent Contractors for the NHS.  We

provide the following services amongst others:-


*     A full range of General Medical Services

*      Child health surveillance

*      Minor surgery

*      Contraceptive services

*      Obstetrics services

*      Smoking cessation appointments

*      Coronary Heart Disease monitoring

*      Cryotherapy

*      Childhood vaccinations & immunisations


We also provide Enhanced Services in the following areas:- 


*     Fitting of contraceptive coils and implants

*     NHS Checks

*     DVT Monitoring

*     Rotavirus immunisation

*     Alcohol monitoring

*     MMR catchup campaign

*     HPV (Human Papillovirus)  vaccination

*     Learning Disabilities

*     Anticoagulation

*     Patient Participation

*     Risk profiling and care management

*     Facilitating timely diagnosis and support for people with Dementia

*     Remote care monitoring (preparation scheme)

*     Improving patient online access





 Web sites:

This is the website of the Information Commissioner

This is the website of the Lord Chancellor’s Department

This is the NHS Freedom of Information web site




NHS Openness Code


FOI Act 2000


Code of Practice under Section 45 FOI Act 2000


Code of Practice under Section 46 FOI Act 2000





All material available through this Publication Scheme is subject to the

General Practice’s copyright unless otherwise indicated. Unless expressly

indicated to the contrary, it may be reproduced free of charge in any format

or medium provided it is done so accurately in a manner which will not mislead.


 Where items are re-published or copied to others, you must identify the source

and acknowledge copyright status. This permit does not extend to third

party material, accessed through the scheme.


For HMSO Guidance Notes see



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