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Practice Management

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mr Michael Ibbotson (m)
Mrs Sandy Hewitt

Practice Administration Manager

Health and Safety Manager

Sandy assists the Practice Manager dealing with finance/staff and the daily running of the practice. She is responsible for managing the administration team within the surgery.  Sandy is also responsible for cytology admin, coil fitting/ removal and post natals appointments . Sandy also deals with the doctors and staff rotas.

Sandy is responsible for Health & Safety issues and Staff Fire Training.

Administration

Emma Dalton

Dealing with financial claims, patient audits, patient records and practice searches.

 

Reception

Jenny
Felicity
Kirsty
Dawn
Chloe

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

Sarah
Sue

Secretaries

Vicky Morley
Gill Straw

Deal with all hospital referrals, insurance medicals and letters. If you have any queries about these please speak to them. Gill is secretary for Drs Sowerby & Grayston, Vicky for Drs Bailey & Atkin

 
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